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CTE's support for teaching and learning falls under five main themes (Evolving Practice, Integrating Technology, Educational Research, Feedback on Teaching, and Teaching Excellence Awards). 

The team comprises Academic Developers, Learning Designers, Educational Technologists, and Administrator. 

Associate Professor Lieven Demeester

  (65) 6828 0729

As Director, Lieven oversees the running of the centre. He works with the CTE team to develop and deliver professional development programmes and workshops for faculty members and PhD students. He works with the team and university stakeholders to facilitate the adoption of best-practices as well as the sourcing and development of technology for education. Lieven and the CTE team support faculty in the mastery of SMU’s seminar-style interactive pedagogy as well as the strategic development of experiential and technology-enhanced pedagogies.

Lieven is Associate Professor of Operations Management (Practice) at the Lee Kong Chian School of Business and has been at SMU since 2008.  He was Associate Dean for MBA programmes from 2015 to 2017 and he was founding academic director of the IE-SMU MBA programme, offered jointly by SMU and the IE Business School in Spain and delivered through a blended learning format.  Lieven has a passion for experiential learning courses in which students are guided by instructors to link theory with practice in challenging projects for external partners.  For the last eight years, he has been teaching a course on Managing Process Improvement that is now part of SMU-X and he also coordinates the capstone course in the IE-SMU MBA programme with partners such as Louis Vuitton, ABN-AMRO, GSK, Johnson & Johnson, and Decathlon.

Prior to joining SMU, Lieven was Assistant Professor of Operations Management at INSEAD and worked as a management consultant at Arthur D. Little and PwC. He graduated from the University of California, Los Angeles, with a Ph.D. in Operations and Technology Management.

Evolving Practice in Teaching and Learning


Alvin Tay

Assistant Director
  (65) 6828 0490

For queries on faculty professional development programme, peer coaching programme and support on interactive learning pedagogy, please contact Alvin. He also manages the Graduate Instructor Foundations in Teaching, to prepare Ph.D. students in their teaching roles as future faculty. Alvin has more than a decade’s experience in problem-based learning and the use of learner-centred pedagogical approaches in training and learning. Prior to joining SMU, Alvin practised as a legal associate with M/s Lee & Lee, before moving on to Republic Polytechnic where he specialised in developing and delivering pedagogical programmes and training workshops for youths and adults. Alvin graduated with a Bachelors of Law (Hons) from the National University of Singapore and also holds a Postgraduate Diploma in Higher Education.


Michelle Loke

  (65) 6808 5172

Michelle provides administrative support for all the programmes in CTE. She had experiences in handling operations and raw materials planning for institutional catering outlets. She had also served as a policy analyst in a ministry and administered staff development programmes at a tertiary institute. Michelle graduated with a Bachelor of Applied Science (Food Science and Technology) from the National University of Singapore.


For support on experiential learning, assessment practices and assurance of learning, please contact Mag. Mag also provides pedagogical insights to conceptualise CTE's initiatives.

Magdeleine Lew

Assistant Director
  (65) 6808 5273

Mag has over a decade of experience as a problem-based learning (PBL) practitioner. She is also an experienced trainer, having conducted many Continuing Education and Training programmes for adult learners (both locally and overseas) in areas relating to classroom facilitation and student assessment in PBL. Magdeleine holds a Ph.D. in Educational Psychology from the Erasmus University, Rotterdam, the Netherlands. Her research interest is in the area of student self-assessment and learning.


Wee Tian Lu

Senior Manager
  (65) 6808 5102

Tian Lu is interested in innovative teaching and assessment methods, as well as using technology to enhance learning. For queries on educational research aspects of technology-enhanced learning (TEL) projects, please contact Tian Lu.

Prior to joining SMU, Tian Lu has over a decade of teaching experience. She has also worked as a R&D Officer, specialising in educational assessment methods. Tian Lu graduated from the National Institute of Education, with a Master in Education (Educational and Psychological Measurement and Evaluation). As part of her training as an educator, she has obtained a Postgraduate Diploma in Education and completed a Management and Leadership in Schools programme.

Integrating Technology

James Foo

Assistant Director
  (65) 6808 7983

For support on using technology to blend face-to-face learning with online learning, please contact James.

James is passionate in innovating teaching and learning through learner-centred and collaborative pedagogies and he supports faculty through providing one-one/group consultations, conducting workshops and facilitation of communities of practice. James graduated from the Nanyang Technological University with a Bachelor of Engineering (Hons) degree and a Master of Education (Learning Sciences & Technology). He has also obtained a Postgraduate Diploma in Education from the National Institute of Education and completed his Management and Leadership in Education course.

For support on Postgraduate Blended Learning, please contact Li Siong and Yih Wen.

LIM Li Siong

Senior Instructional Designer

Li Siong supports the learning design of blended courses. He adds to the team his experiences in learning & development, teaching, and process engineering. He holds a Masters degree in Instructional Design and Technology from Nanyang Technological University.



Blended Learning Project Manager
  (65) 6828 9566

Yih Wen provides learning design support for the LKCSB’s Ed Tech initiative. He holds a Bachelors in Media and Communication from the University of South Australia and an Advanced Certificate in Training and Assessment (ACTA) from the Institute of Adult Learning. Prior to joining Centre for Teaching Excellence, Yih Wen was the blended learning developer at the School of Information Systems (SIS).

For support on using games, simulation and virtual reality, please contact Bernie and Jing Ting.

Bernie Koh

Senior Manager
  (65) 6808 5209

Bernie is interested in multimedia and gaming design. Prior to joining SMU, Bernie worked in Private Education Institutes, providing training in the English language and multimedia applications. Bernie graduated from the National Institute of Education, Singapore, with a Masters of Education and from the University of Canberra with a Bachelor of Communication (Multimedia Production).


Khoo Jing Ting

  (65) 6808 5485

Prior to joining the Centre, Jing Ting worked at SMU’s School of Information Systems as an animation engineer. Jing Ting has a degree in Computer Science from the National University of Singapore.

Feedback on Teaching / Teaching Excellence Awards


Sandy manages the student feedback on teaching in the UG programmes. Using trend analysis of the FACETS data, she recommends activities for CTE’s pedagogy workshops. She provides inputs to PGP and PGR programmes on student feedback for teaching. For interpretation of your student feedback data or to conduct focus groups to seek students inputs, please contact Sandy. In collaboration with the Office of Provost, Office of Postgraduate Professional Programmes, and the SMU Executive Development, Sandy manages the awards for teaching excellence.

For information on peer coaching on teaching, please contact Alvin Tay at  

Sandy Gan

Senior Manager
  (65) 6828 0573

Sandy's interest is in student motivation, evaluation, and mental health issues. Prior to joining SMU, Sandy’s experience was in course and program services evaluation in higher education (USA). She had also served as a research associate in the mental health industry. Sandy graduated with an Ed.D. in Learning and Instruction (Educational Psychology concentration) from the University of Southern California, USA.

Educational Research

Scholarly teaching:

  • To collect data and measure the impact of TEL projects (supported by CTE) on student learning, please contact Tian Lu (
  • For information on external funding for educational research (e.g. MOE TRF), please contact the Office of Research and Tech Transfer (
  • For information on conducting educational research involving human subjects, please contact the IRB secretariat (


Last updated on 04 May 2018 .