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CSI: Agent on a Mission Customer Service Index

Game / Simulation

Pedagogy Alignment:

Personalised Learning

Faculty Lead(s):

Senior Lecturer Rosie Ching (SOE)


Tool Description

The CSI: Agent on a Mission is a single-player mobile game developed for the Introductory Statistics course. 

The game empowers students to apply their statistical knowledge acquired from class by immersing them in an "Agent on a Mission" game setting. Students take on the role of a CSI agent and are presented with data at the start of the game, which they analyse and interpret as part of the task to solve a country’s statistical problems. Upon completing a task successfully, they can proceed to another task of greater difficulty.

A follow up game (A prequel to the story and activities) - entitled CSI Academy was developed in 2018, that outlines different learning activities and objectives.

Teaching Strategy

The game will be played primarily outside of class time. The feedback during and after the game allows students to review their performance. The instructor also blends in-class activity with the app through innovative use of physical passports as a means of tracking student progression.

Interested in adopting this tool for your course?

Download on the App Store