CTE's support for teaching and learning falls under five main themes (Evolving Practice, Integrating Technology, Educational Research, Feedback on Teaching, and Teaching Excellence Awards).

The team comprises Academic Developers, Learning Designers, Educational Technologists, and Administrator. 

Lieven Demeester

Associate Professor Lieven Demeester


  ldemeester [at]
  (65) 6828 0729

As Director, Lieven oversees the running of the centre. He works with the CTE team to develop and deliver professional development programmes and workshops for faculty members and PhD students. He works with the team and university stakeholders to facilitate the adoption of best-practices as well as the sourcing and development of technology for education. Lieven and the CTE team support faculty in the mastery of SMU’s seminar-style interactive pedagogy as well as the strategic development of experiential and technology-enhanced pedagogies.

Lieven is Associate Professor of Operations Management (Practice) at the Lee Kong Chian School of Business and has been at SMU since 2008.  He was Associate Dean for MBA programmes from 2015 to 2017 and he was founding academic director of the IE-SMU MBA programme, offered jointly by SMU and the IE Business School in Spain and delivered through a blended learning format.  Lieven has a passion for experiential learning courses in which students are guided by instructors to link theory with practice in challenging projects for external partners.  For the last eight years, he has been teaching a course on Managing Process Improvement that is now part of SMU-X and he also coordinates the capstone course in the IE-SMU MBA programme with partners such as Louis Vuitton, ABN-AMRO, GSK, Johnson & Johnson, and Decathlon.

Prior to joining SMU, Lieven was Assistant Professor of Operations Management at INSEAD and worked as a management consultant at Arthur D. Little and PwC. He graduated from the University of California, Los Angeles, with a Ph.D. in Operations and Technology Management.

Evolving Practice in Teaching and Learning

Yeo Wee Loon

Yeo Wee Loon

Assistant Director

 wlyeo [at]
 (65) 6828 0490

For queries on faculty professional development programme, peer coaching, Graduate Instructor Foundation in Teaching, and support on interactive learning pedagogy, please contact Wee Loon.

Having worked in the education sector for more than a decade, Wee Loon had the privilege of engaging with diverse groups of learners ranging from International Baccalaureate students to Polytechnic students to Undergraduates. He also conducted courses on assessment for adult learners. Prior to joining SMU, he oversaw career preparation initiatives for Postgraduate students. Wee Loon graduated with a PhD in Anthropology and Sociology from the University of Western Australia.

Leanne Hwee

Leanne Hwee

Assistant Manager

  leannehwee [at]
  (65) 6808 5172

Leanne has ten years’ experience in programme administration and event management. Prior to joining SMU, Leanne had worked in an IHL and various non-profit organisations. Leanne graduated from RMIT University with a Bachelor of Business Management.

Melissa Lim

Melissa Lim

Assistant Manager

  melissalim [at]

Prior to joining SMU, Melissa managed the administrative functions and provided business support in a University research institute. She has experience in HR, procurement and events management. Melissa graduated from the Nanyang Technological University with a Bachelor of Business.

Pedagogical Practice and Educational Research

Magdeleine Lew

Associate Director

  dnlew [at]
  (65) 6808 5273

For support on course design, assessment practices, experiential learning and educational research, please contact Magdeleine. Magdeleine also provides pedagogical insights to conceptualise CTE's initiatives, and is the key person driving the efforts to advance SMU’s Scholarship of Teaching and Learning and Educational Research.

Magdeleine has over a decade of experience as a problem-based learning (PBL) practitioner. She is also an experienced trainer, having conducted many Continuing Education and Training programmes for adult learners (both locally and overseas) in areas relating to classroom facilitation and student assessment in PBL. Magdeleine holds a Ph.D. in Educational Psychology from the Erasmus University, Rotterdam, the Netherlands. Her research interest is in the area of student self-assessment and learning.

Wei Leng

Neo Wei Leng

Senior Manager

  wlneo [at]
  (65) 6808 5102

For support on educational research, programme evaluation, MOE-related grant writing, and evaluation of Technology-Enhanced Learning (TEL) resources offered by the CTE, please contact Wei Leng.

Wei Leng is an experienced educational researcher and she supports the Centre’s efforts in promoting scholarly teaching and learning initiatives in SMU. Her research interests include learning theories, game-based learning and educational innovations. Prior to joining SMU, Wei Leng worked in various research teams within National Institute of Education, where she developed strong expertise in various stages of research cycles that include Institutional Research Board application, project management, research design and implementation, publication of findings and conference presentations. Wei Leng graduated with a Master of Education (Learning Sciences & Technology) and a Bachelor of Business degree from Nanyang Technological University.

Integrating Technology

James Foo

James Foo

Associate Director

  jamesfoo [at]
  (65) 6808 7983

For support on using technology to blend face-to-face learning with online learning, please contact James.

James is passionate in innovating teaching and learning through learner-centred and collaborative pedagogies and he supports faculty through providing one-one/group consultations, conducting workshops and facilitation of communities of practice. James graduated from the Nanyang Technological University with a Bachelor of Engineering (Hons) degree and a Master of Education (Learning Sciences & Technology). He has also obtained a Postgraduate Diploma in Education from the National Institute of Education and completed his Management and Leadership in Education course.

Wayne Chiu Wee Meng

Senior Manager, Blended Learning

  wmchiu [at]
  (65) 6828 0077

For support on blended learning, please contact Wayne.

Wayne supports faculty members in providing consultations on blended learning and online learning instructional strategies and methods.

Wayne has always been passionate in using technology with instructional strategies to meet the learning needs of learners. He enjoys working closely with a diverse level of academic staff in infusing education technology to bring about effective instructions and learning. He graduated with Master of Arts (Instructional Design & Technology) at the National Institute of Education and a Bachelor in Computing degree at Monash University.


Ivy Seow

Senior Manager, Learning Design and Communications

  ivyseow [at]
  (65) 6828 9566

For support on Blended Learning, please contact Ivy.

Ivy supports faculty in the process of exploring blended course design possibilities and developing impactful learning experiences through appropriate technological leverage.

She has over ten years of experience in the field of education, from teaching language in secondary school to managing leadership development and coaching projects in the organisational L&D space. Prior to joining SMU she worked on instructional design for defense projects and was a learning experience designer with an international publisher for digital courses in higher education. Ivy graduated from the National Institute of Education with a Post-graduate Diploma in Education and from the National University of Singapore with a Bachelor of Arts.

Frederick Phua

Frederick Phua

Learning Designer, Blended Learning

 frederickp [at]

Frederick is a L&D and digital learning practitioner. He has over 15 years of working experience with MNCs in the technology, banking, and government sectors. He has designed, built, and implemented synchronous and asynchronous digital learning for adult learners in the APAC region. This includes bite-size instructional videos, interactive courseware, mobile learning, social learning, and eResources for job performance support. Frederick enjoys exploring and applying IT and multimedia technology to enhance learning effectiveness.
Divya Patteri Learning Designer

Divya Patteri

Learning Designer, Blended Learning

 divyap [at]

Divya supports instructors in the development of Blended Learning (BL) courses with the help of relevant learning design frameworks grounded in research.

She has over eight years of experience in the education sector working with schools, universities, and e-learning organisations in India, Singapore, Australia, the US, and the UK. She is passionate about data and believes that insights from data can help us make better decisions. Prior to joining SMU, she designed self-directed, bootcamp-styled programmes for universities and leading tech companies.

Divya graduated from Nanyang Technological University with a master’s degree in Curriculum and Teaching. She also holds certifications for teaching and learning from the Cambridge International Education as well as for course design quality from Quality Matters (QM).

Kazae Quek

Kazae Quek

Learning Technologist, Blended Learning

 kazaequek [at]
  (65) 6808 7983

Kazae has more than ten years of experience as a graphics designer and in administration management. He enjoys meeting people and is always excited with new ideas. Graduated in the field of Digital Media, Kazae is a creative person who is interested in sports and games

Zhang Wan Zhen

Zhang Wan Zhen

Learning Technologist, Blended Learning

 wzzhang [at]

For support and advice on the creation of digital learning content for blended learning, please contact Wan Zhen.

Wan Zhen has many years of experience as a Media Producer in both corporate and education sectors. She enjoys transforming ideas to multimedia. She is also passionate in exploring and sharing new ideas on education technology tools.


Bernie Koh

Assistant Director

  berniekoh [at]
  (65) 6808 5209

For support on using games, simulation and virtual reality, please contact Bernie.

Bernie is interested in multimedia and gaming design. Prior to joining SMU, Bernie worked in Private Education Institutes, providing training in the English language and multimedia applications. Bernie graduated from the National Institute of Education, Singapore, with a Masters of Education and from the University of Canberra with a Bachelor of Communication (Multimedia Production).

Shamie Jegan

Shamie Jegan

Technical Lead

  shamiejegan [at]
  (65) 6808 0065

For support in developing innovative technology enhanced learning applications for teaching and learning, please contact Shamie.

Shamie has a keen interest in building applications to enhance student's learning experiences. Prior to joining SMU, Shamie worked in the private sector developing and supporting analytical solutions across a wide range of industries. She graduated from the Singapore University of Social Sciences with a Bachelor in Finance and is currently taking a Bachelor in Computer Science (majoring in VR) from the University of London.

EDGE: EdTech Greenhouse


Isaac Koh

Senior Manager, EDGE

 isaackoh [at]
  (65) 6808 5485

Isaac is part of the EDGE: EdTech Greenhouse, an EdTech incubator initiative by SMU CTE, which develops and scales homegrown innovation. Prior to joining SMU, Isaac worked with a non-profit as an educator and trainer. Isaac graduated from the National University of Singapore with a Bachelor of Engineering (Hons) degree.

Ouyang Siyu

Software Developer, User Experience

 syouyang [at]
  (65) 6826 1314

Siyu has a keen interest in software development. Prior to joining SMU, she worked as a software engineer to build web applications in the cloud. Siyu graduated from National University of Singapore with a Bachelor of Computing (Computer Science). She also obtained a diploma in computer and network technology from Singapore Polytechnic.

Feedback on Teaching / Teaching Excellence Awards


Sandy Gan

Assistant Director

  sandygan [at]
  (65) 6828 0573

For interpretation of your undergraduate student feedback data or to conduct focus groups to seek additional feedback from your students, please contact Sandy. Sandy manages the student feedback on teaching and the SMU Teaching Excellence Awards for undergraduate programmes. Using trend analysis of FACETS data, she recommends activities for CTE’s pedagogy workshops. Her interest is in student motivation, evaluation, and mental health issues. Prior to joining SMU, her experience was in course and program services evaluation in higher education (USA). Sandy graduated with an Ed.D. in Learning and Instruction (Educational Psychology concentration) from the University of Southern California, USA.

"Mark Chia"

Mark Chia

Senior Manager

 markchia [at]

For Postgraduate (PG) matters pertaining to course feedback, teaching excellence awards, teaching policies and guidelines, and faculty development activities, please contact Mark. Before SMU, he was a staff developer in a polytechnic. His core work involved designing and delivering workshops and communities of practice on assessment, developing resources on teaching and learning for lecturers, and chairing a core module on critical thinking for year one students. Mark has a Master of Arts in Professional Education (Training and Development) and a Postgraduate Diploma in Education (Secondary) from Nanyang Technological University, as well as a Bachelor of Arts (Hons) in English Language from the National University of Singapore.

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